This notice explains how MSA Smile International (“we”) handles personal data submitted through msasmileinternational.com, WhatsApp and phone enquiries. It is written for international visitors (including the UK, Ireland and Germany).
Who we are
Clinic operations are based in Menemen/İzmir, Turkey. Contact: info@msasmileinternational.com and the phone numbers listed on our Contact page.
What we collect
Please avoid sending unnecessary sensitive data in the first message.
- Name and contact details you submit (phone, WhatsApp, email)
- Message content and any photos you choose to send for assessment
- Technical logs such as IP address and basic device data via hosting/analytics tools when enabled
Why we use it
- To respond to free consultation and appointment requests
- To prepare indicative treatment guidance
- To improve site performance and security
- To meet legal record-keeping duties where applicable
Sharing
We do not sell your data. We may use trusted processors (hosting, email, messaging, analytics) under appropriate agreements. Clinical care is delivered by the clinic team in Turkey.
Retention and your rights
We keep enquiry data only as long as needed for the request and legitimate clinic records. Depending on your location you may have rights to access, correct or delete data — email info@msasmileinternational.com. For Turkish KVKK details see the Turkish-site KVKK page.
Cookies
The site may use essential cookies and, when configured, analytics/marketing tags (for example Google Tag Manager). You can control cookies in your browser settings.